TerraVerb warranty

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In order for your TerraVerb to be covered under the following warranty, you must register here within 30 days of purchase. 

TerraVerb Guitars are warranted to be free from defective materials and craftsmanship from date of purchase to the original purchaser when purchased direct or from authorized TerraVerb Guitar dealer or directly from terraverb.com website. This is a limited lifetime warranty, which is non-transferable. TerraVerb Guitars will repair or replace, at its discretion, any TerraVerb instrument or part thereof which is found by TerraVerb to be defective. The customer pays transportation cost to and from TerraVerbs’ Authorized Service Center. 

HyVibe electronic controls are covered for a period of one year from date of purchase under HyVibe’s warranty. Warranty service requires registration of your guitar within 30 days of purchase. 

What is covered against manufacturing defects:

Parts and Labor to correct any defect in materials used and any defect attributable to workmanship.

What is not covered

· Instruments that have been modified after original shipment from TerraVerb.

· Instruments whose serial numbers have been altered or removed.

· Instruments/defects that have been subjected to or caused by humidity or temperature conditions.

· Instruments that have been damaged due to misuse, neglect, or an accident. 

· Normal wear and tear to serviceable parts such as strings, tuning machines, electronic controls and frets.

· Instruments that have been purchased from an unauthorized TerraVerb dealer.

· Warranty claims by anyone other than the original purchaser.

· Freight charges to and from the factory authorized service center for customer owned goods.

· Any and all charges incurred from priority service requests (Rush Service) or priority shipping for replacement parts.

· Any and all charges if no problem is found.

This warranty applies to TerraVerb guitars manufactured 2022 and purchased within the United States of America.

WaveForm LLC, the owner of TerraVerb Guitars, shall not be liable for any incidental or consequential damages resulting in, but not limited to, loss of income, satisfaction, property or time due the failure of the TerraVerb guitar as a result of defects. 

WAVEFORM MAKES NO OTHER WARRANTIES OF ANY KIND FOR ITS PRODUCTS. ANY IMPLIED OR EXPRESSED WARRANTIES ARE HEREBY EXCLUDED FROM THIS WARRANTY. ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE OF WHICH EXCEEDS THE EXPRESSED LIMITATIONS OF THIS WARRANTY ARE HEREBY EXCLUDED. WITHIN THE LAWS OF SOME STATES EXCLUSION AND/OR LIMITATIONS ARE NOT ALLOWED IN WHICH CASE THE ABOVE STATEMENT MAY NOT APPLY TO YOU.

Effective Date: 9.30.22